Privacy policy - Krabzak

General

Krabzak respects the privacy of all users of the site www.krabzak.nl and ensures that all your personal data is treated confidentially. We never make your data available to third parties for commercial purposes.

When you visit our site, various data is collected in order to provide you with the best possible service.

This Privacy Statement explains exactly what data is processed, what happens to your data.

Webshop software

Our webshop is developed with software from Strato. Personal data that you make available to us for the purpose of providing our services will be shared with Strato. Strato has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Based on the agreement we have concluded with them, Strato is obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Strato uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored.

Webhosting

We also purchase web hosting and e-mail services from Strato. Strato processes personal data on our behalf and does not use your data for its own purposes. However, Strato may collect metadata about the use of the services. This is not personal data. Strato has taken appropriate technical and organisational measures to prevent the loss and unauthorised use of your personal data. Strato is obliged to maintain confidentiality on the basis of the agreement.

Payment processors

We use the Mollie platform to handle the payments in our webshop. Mollie processes your name, address and place of residence details and your payment details such as your bank account number. Mollie has taken appropriate technical and organisational measures to protect your personal data.

Shipping & Logistics

When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. To this end, it is necessary for us to share your name, address and residence details with PostNL. PostNL will only use this data for the purpose of executing the agreement.

Invoicing and bookkeeping

We use the services of SnelStart to keep track of our administration and bookkeeping. We share your name, address and residence details and details relating to your order. This data is used to administer sales invoices. Your personal data is transmitted and stored securely. Your personal data will not be used for purposes other than described above.

What data is recorded by Krabzak?

The data provided by Krabzak is processed in two categories. On the one hand, this concerns data that you enter yourself on the input screen when you place an order via the webshop. This information includes your identity (such as name, address, e-mail, etc.) and information related to your chosen payment method. On the other hand, it concerns the so-called traffic data of site visitors.

This is how your computer's IP address is recorded. Your surfing behaviour on the Krabzak site is also mapped.

What does Krabzak do with your data?

The purpose of the processing of the data is:

- the processing of your order, the payment thereof and the delivery to the correct delivery address;

- promoting the user-friendliness of the site;

- To be able to make (personalized) offers and promotions or to be able to provide relevant information or news bulletins.

The personal data will only be processed for the above-mentioned purposes.

Other websites

Krabzak's website may contain third-party advertisements or links to other sites. Krabzak has no influence on the privacy policies of these third parties or their sites and is not responsible for them.

Through our website, cookies are placed by the American company Google, as part of the "Analytics" service. We use this service to keep track of and receive reports on how visitors www.krabzak.nl use the webshop.

Security

All data is encrypted and transmitted over secure connections. Krabzak maintains a level of security that is appropriate to the nature of the data to be protected.

Your rights

You can always ask Krabzak which data about you is processed. You can send an e-mail to do so. You can also ask Krabzak by e-mail to make improvements, additions or other corrections, which Krabzak will process as soon as possible.

For any other questions you may have about the privacy policy Krabzak, please send an e-mail to info@krabzak.com.